Is your portfolio growing too fast to catch up?
As your portfolio becomes more complex and harder to manage, ACTIS effectively and efficiently helps you deal with these complexities while reducing your costs.
No matter the size of your portfolio (residential, commercial, utility scale), ACTIS helps you manage all your assets through a single platform – anywhere and everywhere. Within the Service Module you can manage all field related activities with the click of a button, because everything in ACTIS is fully integrated.
Accounts & Contact Management
As your portfolio grows, so does the number of associated accounts and contacts. Never miss a contact again – In ACTIS you can easily link various accounts and contacts to individual assets, SPVs or to the entire portfolio for ease of access and for keeping track of all associated communication.
Incident handling & Management
- Customer alerting
- Enhanced alerting
- Ticketing (workorders)
- Response time
- Resolution time
- Impact analysis
- Root cause analysis
- Cost management & approval workflow
- Automatic customer notification
Ticketing (Workorder) Management
Fully customizable workorders can automatically be sent to subcontractors and technicians once an alarm has been triggered and an incident created. Workorders include all the RIGHT data fields and information that you would like your technicians and subcontractors to fill in, depending on the type of the asset, so that you can have the RIGHT automated reporting at the RIGHT time to make the RIGHT business decisions. Workorder fields include but not limited to response time, estimated arrival time, resolution time, travel time, associated cost, spare parts usage and many more.
Training & Certifications
Never forget an upcoming training! Never waste time to find a required certificate. Let ACTIS manage this for you – reminding you for upcoming training sessions, scheduling training sessions and keeping all certifications safe for you to access at any time when you may require them.
Contract administration and Compliance
So many contracts, so many milestones, so many deadlines, so many people involved… O&M providers, EPCs, Asset Managers, just to mention a few. ACTIS helps you keep track of all these people’s activities, tasks, contracts and costs wherever they are and whatever their role is within or outside your organization. As with accounts and contacts, assets, SPVs or your entire portfolio can also be associated with various contracts thus simplifying the way your team manages contract compliance, tracking of contract line items and cost of activities that are out of scope.
Spare parts and warranties management
As an owner or asset manager of a single plant, we bet you have never thought spare parts and warranties management will ever be a problem for you. Now that your portfolio has grown both in numbers and in geography, you realize that this can be a major challenge. No need to worry – with ACTIS you can make sure that you are never out-of-stock of any of your spare parts and always be up-to-date with the warranties’ statuses.