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Software for Solar and Wind O&M Service Providers.

You are measured on work you have to prove you did, paid against a contract that defines what is included, using people you do not always employ, across a portfolio that keeps growing.

ACTIS ERP is the renewable energy ERP built by Alectris. Alectris has run its own solar O&M and EPC operations on it for more than ten years, so the system was shaped by a service provider’s problems rather than adapted to them afterwards.

The margin problem.

O&M contracts are won on price and lost on unbilled work. Most of the erosion is invisible: an extra site visit that nobody quoted, a subcontractor hour that was never contested because there was no evidence either way, a preventive task completed on time but not documented well enough to defend at the annual review, an out-of-scope repair absorbed because raising it after the fact felt worse than eating the cost.

None of that shows up as a single large loss. It shows up as a contract that quietly stops being profitable.

Unquoted second site visitabsorbed
Subcontractor hours, no evidenceabsorbed
Preventive task, poorly documenteddisputed
Out-of-scope repair, raised lateabsorbed
Same work, recorded in ACTIS ERPbilled

The difference between the last row and the four above it is not effort. It is whether the record existed at the moment the work happened.

Unquoted second site visitabsorbed
Subcontractor hours, no evidenceabsorbed
Preventive task, poorly documenteddisputed
Out-of-scope repair, raised lateabsorbed
Same work, recorded in ACTIS ERPbilled

The difference between the last row and the four above it is not effort. It is whether the record existed at the moment the work happened.

The margin problem.

O&M contracts are won on price and lost on unbilled work. Most of the erosion is invisible: an extra site visit that nobody quoted, a subcontractor hour that was never contested because there was no evidence either way, a preventive task completed on time but not documented well enough to defend at the annual review, an out-of-scope repair absorbed because raising it after the fact felt worse than eating the cost.

None of that shows up as a single large loss. It shows up as a contract that quietly stops being profitable.

Evidence, not assurances.

Your client’s asset manager does not want to be told the work was done. They want the record.

Field work carried out through ACTIS ERP produces that record as a by-product of doing the job: the checklist completed, the photographs taken on site, the check-in and check-out times, the work time and travel time calculated automatically, the spare parts consumed. It is captured in the app by the technician, online or offline, rather than reconstructed later from memory.

Bill the work that falls outside the contract.

Time spent on an incident is classified as in-scope or out-of-scope, and out-of-scope activity is marked for billing. Quotes can be issued and approvals tracked for corrective or extraordinary maintenance, so additional work is agreed before it is carried out rather than negotiated afterwards.

Every incident is linked to the service contract it belongs to. Contractual obligations, key dates and expirations are tracked, which means compliance is something you can demonstrate on request instead of assembling under pressure.

Grow the portfolio without growing the back office.

What works at ten plants collapses at a hundred. The failure is rarely technical. It is that coordination, evidence collection and client reporting were being done by people, and people do not scale linearly.

Standardized incident types, reusable inspection templates and pre-defined task lists mean a new site is onboarded into an existing process rather than becoming another exception. Technician availability, holidays, absences and overtime are visible in one place, so scheduling across a wider geography does not depend on someone holding the whole picture in their head.

Oversee subcontractors you do not employ.

Subcontractors receive work orders through the same process as your own technicians, with the same checklists, the same safety requirements and the same reporting fields. What comes back is comparable.

That comparability is the point. Contractor terms and conditions are held in the system, activity and cost are tracked against the contract, and subcontractor performance becomes a number you can act on rather than an impression formed over time.

How this works in the product.

The mechanics behind all of this, incident handling, work orders, dispatch, scheduling, field execution, spare parts, inspections and service costs, are covered in detail on service management in ACTIS ERP.

The alerts that start the process come from centralized monitoring across your clients’ portfolios, and the evidence you collect becomes the technical and operational reports you owe your clients.

If you manage assets rather than service them, the asset manager view covers the same platform from the other side of the contract.

MAKE YOUR LIFE EASIER WITH ACTIS ERP SOFTWARE.

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