Service Management.
Effective & Efficient.
Functionalities.
Accounts & Contact Management
As your portfolio grows, so does the number of associated accounts and contacts. Never miss a contact again – in ACTIS ERP software you can easily link various accounts and contacts to individual assets. SPVs or to the entire portfolio for ease of access and for keeping track of all associated communication.
Ticketing (work order) Management
Fully customizable work orders can automatically be sent to subcontractors and technicians once an alarm has been triggered and an incident created. Work orders include all the RIGHT data fields and information that you would like your technicians and subcontractors to fill in, depending on the type of the asset, so that you can have
the RIGHT automated reporting at the RIGHT time to make the RIGHT business decisions. Work order fields include but not limited to response time, estimated arrival time, resolution time, travel time, associated cost, spare parts usage and many more.
Training & Certification
Never forget an upcoming training! Never waste time to find a required certificate. Let ACTIS ERP software manage this for you – reminding you for upcoming training sessions, scheduling training sessions and keeping all certifications safe for you to access at any time when you may require them.
Health & Safety
Health and safety are of the utmost importance to all of us. We some times forget to pay the necessary attention to it though. ACTIS ERP software makes sure that we never forget.
Spare Parts & Warranties Management
As an owner or asset manager of a single plant,
we bet you have never thought spare parts and warranties management will ever be a problem
for you. Now that your portfolio has grown both in numbers and in geography, you realize that this can be a major challenge. No need to worry – with ACTIS ERP software you can make sure that you are never out-of-stock of any of your spare parts and always be up-to-date with the warranties’ statuses.
Contract administration and Compliance
So many contracts, so many milestones, so many deadlines, so many people involved. O&M providers, EPCs, Asset Managers, just to mention a few.
ACTIS ERP software helps you keep track of all these people’s activities, tasks, contracts and costs wherever they are and whatever their role is within or outside your organization. As with accounts and contacts, assets, SPVs or your entire portfolio can also be associated with various contracts thus simplifying the way your team manages contract compliance, tracking of contract line items and cost of activities that are out of scope.
